Make calls as usual

Supportscribe will transcribe all inbound and outbound calls made with Zendesk Talk in almost any language. Agents don’t need change their workflows at all.

Lightning-fast transcription

As soon as your call ends, we’ll start transcribing it.

1. Follow our rapid transcription progress with status tags in Zendesk.
2. Transcription usually finishes within one minute of a call ending.

Accurate, readable text

After transcription finishes, we’ll add it as an internal note to your support ticket. Transcripts can be used in Zendesk searches, triggers, automations and have:

• Sentence punctuation for readability (in English).
• Over 90% word accuracy for a typical call.