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Make your phone agents more productive

Transcribe your Zendesk Talk support tickets so that your agents can see call contents at a glance.

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How it works

In-progress call screenshot in Zendesk

Make calls as usual

Supportscribe will transcribe all inbound and outbound calls made with Zendesk Talk in almost any language. Agents don’t need change their workflows at all.

Screenshot of Zendesk ticket with tag transcription/in_progress

Lightning-fast transcription

As soon as your call ends, we’ll start transcribing it.

  1. Follow our rapid transcription progress with status tags in Zendesk.
  2. Transcription usually finishes within one minute of a call ending.
Screenshot of real transcript of a test call

Accurate, readable text

After transcription finishes, we’ll add it as an internal note to your support ticket. Transcripts can be used in Zendesk searches, triggers, automations and have:

  • Sentence punctuation for readability (in English).
  • Over 90% word accuracy for a typical call.

Supported languages

Got non-English speaking users? Wanderlog has you covered. We support over 30 languages for our transcription, including English, French, Spanish, Mandarin, and many more. The most common languages will also have punctuation automatically added.

Full list of languages

LanguageLocale codePunctuation added?
Afrikaans (South Africa)af-ZANo punctuation
Albanian (Albania)sq-ALNo punctuation
Amharic (Ethiopia)am-ETNo punctuation
Arabic (Algeria)ar-DZNo punctuation
Arabic (Bahrain)ar-BHNo punctuation
Arabic (Egypt)ar-EGNo punctuation
Arabic (Iraq)ar-IQNo punctuation
Arabic (Israel)ar-ILNo punctuation
Arabic (Jordan)ar-JONo punctuation
Arabic (Kuwait)ar-KWNo punctuation
Arabic (Lebanon)ar-LBNo punctuation
Arabic (Morocco)ar-MANo punctuation
Arabic (Oman)ar-OMNo punctuation
Arabic (Qatar)ar-QANo punctuation
Arabic (Saudi Arabia)ar-SANo punctuation
Arabic (State of Palestine)ar-PSNo punctuation
Arabic (Tunisia)ar-TNNo punctuation
Arabic (United Arab Emirates)ar-AENo punctuation
Arabic (Yemen)ar-YENo punctuation
Armenian (Armenia)hy-AMNo punctuation
Azerbaijani (Azerbaijan)az-AZNo punctuation
Basque (Spain)eu-ESNo punctuation
Bengali (Bangladesh)bn-BDNo punctuation
Bengali (India)bn-INNo punctuation
Bosnian (Bosnia and Herzegovina)bs-BANo punctuation
Bulgarian (Bulgaria)bg-BGNo punctuation
Burmese (Myanmar)my-MMNo punctuation
Catalan (Spain)ca-ESNo punctuation
Chinese, Cantonese (Traditional Hong Kong)yue-Hant-HKNo punctuation
Chinese, Mandarin (Simplified, China)zhAdds punctuation
Chinese, Mandarin (Traditional, Taiwan)zh-TWAdds punctuation
Croatian (Croatia)hr-HRNo punctuation
Czech (Czech Republic)cs-CZAdds punctuation
Danish (Denmark)da-DKAdds punctuation
Dutch (Belgium)nl-BENo punctuation
Dutch (Netherlands)nl-NLNo punctuation
English (United Kingdom)en-GBAdds punctuation
Englishen-USAdds punctuation
Estonian (Estonia)et-EENo punctuation
Filipino (Philippines)fil-PHNo punctuation
Finnish (Finland)fi-FIAdds punctuation
French (Belgium)fr-BENo punctuation
French (Canada)fr-CANo punctuation
French (France)fr-FRAdds punctuation
French (Switzerland)fr-CHNo punctuation
Galician (Spain)gl-ESNo punctuation
Georgian (Georgia)ka-GENo punctuation
German (Austria)de-ATNo punctuation
German (Germany)de-DEAdds punctuation
German (Switzerland)de-CHNo punctuation
Greek (Greece)el-GRNo punctuation
Gujarati (India)gu-INNo punctuation
Hebrew (Israel)iw-ILNo punctuation
Hindi (India)hi-INNo punctuation
Hungarian (Hungary)hu-HUNo punctuation
Icelandic (Iceland)is-ISNo punctuation
Indonesian (Indonesia)id-IDAdds punctuation
Italian (Italy)it-ITAdds punctuation
Italian (Switzerland)it-CHNo punctuation
Japanese (Japan)ja-JPAdds punctuation
Javanese (Indonesia)jv-IDNo punctuation
Kannada (India)kn-INNo punctuation
Khmer (Cambodia)km-KHNo punctuation
Korean (South Korea)ko-KRAdds punctuation
Lao (Laos)lo-LANo punctuation
Latvian (Latvia)lv-LVNo punctuation
Lithuanian (Lithuania)lt-LTNo punctuation
Macedonian (North Macedonia)mk-MKNo punctuation
Malay (Malaysia)ms-MYNo punctuation
Malayalam (India)ml-INNo punctuation
Marathi (India)mr-INNo punctuation
Mongolian (Mongolia)mn-MNNo punctuation
Nepali (Nepal)ne-NPNo punctuation
Norwegian Bokmål (Norway)no-NONo punctuation
Persian (Iran)fa-IRNo punctuation
Polish (Poland)pl-PLNo punctuation
Portuguese (Brazil)pt-BRNo punctuation
Portuguese (Portugal)pt-PTNo punctuation
Punjabi (Gurmukhi India)pa-Guru-INNo punctuation
Romanian (Romania)ro-RONo punctuation
Russian (Russia)ru-RUNo punctuation
Serbian (Serbia)sr-RSNo punctuation
Sinhala (Sri Lanka)si-LKNo punctuation
Slovak (Slovakia)sk-SKNo punctuation
Slovenian (Slovenia)sl-SINo punctuation
Spanish (Argentina)es-ARNo punctuation
Spanish (Bolivia)es-BONo punctuation
Spanish (Chile)es-CLNo punctuation
Spanish (Colombia)es-CONo punctuation
Spanish (Costa Rica)es-CRNo punctuation
Spanish (Dominican Republic)es-DONo punctuation
Spanish (Ecuador)es-ECNo punctuation
Spanish (El Salvador)es-SVNo punctuation
Spanish (Guatemala)es-GTNo punctuation
Spanish (Honduras)es-HNNo punctuation
Spanish (Mexico)es-MXNo punctuation
Spanish (Nicaragua)es-NINo punctuation
Spanish (Panama)es-PANo punctuation
Spanish (Paraguay)es-PYNo punctuation
Spanish (Peru)es-PENo punctuation
Spanish (Puerto Rico)es-PRNo punctuation
Spanish (Spain)es-ESNo punctuation
Spanish (United States)es-USAdds punctuation
Spanish (Uruguay)es-UYNo punctuation
Spanish (Venezuela)es-VENo punctuation
Sundanese (Indonesia)su-IDNo punctuation
Swahili (Kenya)sw-KENo punctuation
Swahili (Tanzania)sw-TZNo punctuation
Swedish (Sweden)sv-SEAdds punctuation
Tamil (India)ta-INNo punctuation
Tamil (Malaysia)ta-MYNo punctuation
Tamil (Singapore)ta-SGNo punctuation
Tamil (Sri Lanka)ta-LKNo punctuation
Telugu (India)te-INNo punctuation
Thai (Thailand)th-THNo punctuation
Turkish (Turkey)tr-TRAdds punctuation
Ukrainian (Ukraine)uk-UANo punctuation
Urdu (India)ur-INNo punctuation
Urdu (Pakistan)ur-PKNo punctuation
Uzbek (Uzbekistan)uz-UZNo punctuation
Vietnamese (Vietnam)vi-VNNo punctuation
Zulu (South Africa)zu-ZANo punctuation

Pricing

VolumePrice
0 to 60 minutes per monthFree
Over 60 minutes per month$0.05 per minute, billed in 15-second increments
Over 10,000 minutes per monthContact us

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